ACCESSIBILITY

SFL undertakes to make its internet, intranet and extranet sites accessible in accordance with article 47 of French law no. 2005-102 of 11 February 2005.

To this end, it implements the following strategy and actions:

• Link to the multi-year plan (in progress)
• Link to the current year's action plan, including a review of actions carried out in the previous year (ongoing)

1. Compliance status

At this stage, the SFL Paris website cannot be declared compliant with the General Standards for Improving Accessibility, as a full audit has not yet been carried out and corrective actions are currently underway.

2. Feedback and contact

If you are unable to access any content or service, you may contact the website manager to be directed to an accessible alternative or to obtain the content in another form.

• Send a message
• Contact us by post: 42 rue Washington, 75008 Paris
• By telephone: +33 (0)1 42 97 27 00
• By email : sfl@colonial-sfl.com

3. Right of appeal

This procedure should be used in the following cases:

You have notified the website manager of a lack of accessibility that is preventing you from accessing content or services on the portal and you have not received a satisfactory response.

• Write a message to the Human Rights Defender : https://www.defenseurdesdroits.fr/nous-contacter-355
• Contact your local Défenseur des droits delegate: https://www.defenseurdesdroits.fr/carte-des-delegues
• Send a letter by post (free of charge, do not use a stamp): Défenseur des droits - Libre réponse 71120 - 75342 Paris CEDEX 07